The Hotelier’s Guide to Managing Online Reviews
Travelers share everything online these days, both good and bad.
Travelers share everything online these days, both good and bad.
Did you know that social media and online reviews of your property are some of the most critical elements to increasing your RevPAR? According to Cornell University, just a single point increase in yo…
What do travelers trust more when they are looking to choose travel accommodations? The advertising a property shares or the reviews of fellow travelers who have visited a property first-hand? While m…
One of the fastest-growing trends in hospitality is the rise of integrations supporting hotel operations, yet many hoteliers are unaware of how technology partnerships can advance their goals.
A lack of personal safety in the workplace is a growing concern for many companies worldwide. Recent data shows just how widespread and pervasive the issue is in the hospitality industry.
With Amadeus Service Optimization Rapid advancements in new hospitality technologies like voice assistants, door locks, and Bluetooth low energy systems have also brought with them a myriad of new con…
Peer-to-peer reviews have become so important to travelers in the hotel shopping process, that it now impacts every property’s bottom line.
The next time you travel, how will you find the right destination or hotel? Will you do a basic online search of popular destinations? Will you head to TripAdvisor for ideas? Or will you poll your Twi…
Collecting behavioral and transactional consumer data to personalize experiences is no longer off-limits. In fact, it’s become an expectation almost anywhere you go.
Data breaches are growing increasingly common, with millions of people falling victim to them every year.