For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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Tips & Tricks

The Power of a Technology Driven Service Culture

Anna Ransom

hos·pi·tal·i·ty: the friendly and generous reception and entertainment of guests, visitors, or strangers. Jack Roddy, Director of Sales at The Desmond Hotel & Conference Center, states that a service culture is what truly sets a property apart within the industry – focusing on taking care of people and their needs. When you combine this powerful…

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Don’t Let Unlucky Numbers Ruin Your Event

Jay Lau

Certain numbers are avoided because they are considered unlucky and these unlucky numbers differ from culture to culture. Americans consider 13 to be an unlucky number while the Chinese consider 4 to be an unlucky number. For example, some buildings in East Asia do not have a 4th floor. In the US, buildings do not…

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Seconds Matter When Selling Function Space

Jay Lau

Creating a room plan can take minutes if you are using the wrong tool…or no tool at all!  Those minutes can seem like an eternity to a venue staff member with an impatient planner on the other side of the table. The Automatic Layout feature in Amadeus Hospitality Diagramming is the answer to this challenge.…

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The Future Has Arrived… And Greater Things are on the Horizon

Anna Ransom

I was recently joking with a friend about the fact that their cell phone was so old. In just a few weeks it will be four generations old – GASP! How can they even function on such a dated device?? It can’t possibly do any of the things that my current device does! They have…

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