Revenue managers know that the unofficial description of their role is one who can place the right customer in the right room at the right time at the right rate from the right distribution channel at…
Looking for the key to a traveler’s heart? It might be in their stomach! Food tourism already makes up over a quarter of total travel revenue, and it is expected to grow by over $82 billion in the n…
Research shows just 22% of travelers are fully engaged with the hotel they visit most frequently, showing just how much room for improvement hoteliers have when it comes to guest management.
As a supplement to our popular eBook, The Rate Parity Playbook: Driving Revenue Through Improved Rate Parity, we’ve developed a detailed infographic that lists some best practices for maintaining ra…
Competing with home sharing competitors (alternative accommodations) and local hotels It’s no secret that hotels face a lot of competition, and it’s been a while since that competition was solely …
Customer relationship management (CRM) tools can help your hotel create a personalized and unforgettable experience for your guest, and do it at scale.