For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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Are You Ready for the Challenge of Hosting Casual Business Meetings?

Jay Lau

The growing trend of casual business meetings has created new challenges that venues must address. The days of business meetings using standard setups has slowly evolved to a requirement for unique setups designed to drive interaction and increase discussion. This new demand will increase the cost of doing business and even lead to the loss…

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Evolution of HotSOS Service Optimization

John-Michael Jenkins

Delivering on the guest experience and getting things done are key components to the hotel operations mission.  Hotel housekeeping and maintenance teams are the resources behind the scenes that make things happen. In August 2016, Dan Phillips talked in an article in Hospitality Upgrade about the following: In a recent skift report on guest frustrating…

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5 Actions To Achieve Your Group Sales Goals

Anna Ransom

You’ve set your sights high on sales growth goals for 2017. What’s your plan to achieve them? Start taking massive action now to ensure early success rather than waiting until later in the year to have to recover from unanticipated challenges. Consider five key areas to help in this process: Timeliness Matters You have a…

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2017 has arrived. What’s your strategy?

Anna Ransom

A new year has begun and with it comes new goals and objectives. What are the top priorities for your organization? How do they align with other hospitality organizations? According to the 2017 Lodging Technology Study, respondents indicated that their top priority in 2017 will be a focus on improving digital customer engagement/guest loyalty. This…

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Webinar – How to Manage Your Global Business Technology Challenges

Anna Ransom

Technology solutions are a key enabler to streamlining processes in today’s fast paced hospitality business.  With a multitude of solutions available from many different vendors, how can you be sure which one is right for your business? Join us for a complimentary 30-minute webinar with Scott Duty, Lead Consultant with Soluna Solutions, Inc., as he discusses…

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Top 5 Tips on Creating Responses to an RFP

Eric Oppegaard

Originally published by our partners at CENDYN eProposal, packs a powerful punch, empowering you to respond to RFPs with personalized, on-brand and media-rich proposals in seconds. Its comprehensive dashboard means editing content, managing and tracking your proposal’s lifecycle has never been easier. Today we’ll share 5 awesome things about eProposal that will help you stand out…

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How to meet today’s hotel guest expectations

Anna Ransom

Originally shared at: http://www.amadeus.com/blog/13/12/meet-todays-hotel-guest-expectations/ Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalized, immersive experiences. They want to be captivated from their first thought of travel to their return home with memories that will last a lifetime. What should…

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Why Delivering On Your Brand Promise Matters

Anna Ransom

Cooler weather and measurable snowfall have arrived near the Amadeus Hospitality Business Unit headquarters.  It’s the season when many instinctively turn to their favorite warm beverage. Imagine this: You visit your favorite establishment and order a hot chocolate through the drive-thru.  You place your drink in your cupholder and drive away.  After a few miles…

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