For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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Top 5 Tips on Creating Responses to an RFP

Eric Oppegaard

Originally published by our partners at CENDYN eProposal, packs a powerful punch, empowering you to respond to RFPs with personalized, on-brand and media-rich proposals in seconds. Its comprehensive dashboard means editing content, managing and tracking your proposal’s lifecycle has never been easier. Today we’ll share 5 awesome things about eProposal that will help you stand out…

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How to meet today’s hotel guest expectations

Anna Ransom

Originally shared at: http://www.amadeus.com/blog/13/12/meet-todays-hotel-guest-expectations/ Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalized, immersive experiences. They want to be captivated from their first thought of travel to their return home with memories that will last a lifetime. What should…

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Why Delivering On Your Brand Promise Matters

Anna Ransom

Cooler weather and measurable snowfall have arrived near the Amadeus Hospitality Business Unit headquarters.  It’s the season when many instinctively turn to their favorite warm beverage. Imagine this: You visit your favorite establishment and order a hot chocolate through the drive-thru.  You place your drink in your cupholder and drive away.  After a few miles…

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Hospitality Diagramming Integrated with Delphi.fdc

Jay Lau

To improve staff productivity and event execution, Amadeus Hospitality Diagramming (formerly known as iPlan) has been deeply integrated into the Amadeus Advanced Sales & Event Management module – Delphi.fdc. This new integration eliminates the need for staff members to enter booking data into two systems. With just a single click of a button, booking data…

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What tools are in your toolbox?

Anna Ransom

 “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.”  – Abraham Maslow It’s likely that at some point when facing challenges in your business you’ve heard this quote or other analogies such as having a “toolbox” of resources available to you. Whichever your…

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The rising “culture of immediacy”

Jonathan Reynolds

According to a recent research study by Salesforce.com, “Sixty-four percent of consumers expect companies to respond and interact with them in real time.” In the special report, “State of the Connected Customer 2016”, Salesforce.com surveyed over 7,000 consumers and asked them about their customer experience expectations. There are two over-arching themes headed on a collision…

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Flawless Event Execution Is Not Enough to Win Future Business Opportunities

Jay Lau

Venues believe that executing a flawless event experience is the key to getting planners to return for future events. However, is creating that experience via event execution too late in the process? Planners take their entire experience into account before deciding on returning for future events and creating a stress-free event experience is just one…

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[VIDEO] Leveraging Partnerships to Increase Your Success

Anna Ransom

Consumer needs are evolving. Business demands are increasing. There are so many technology solutions available to address various business needs, but how do you know what is the right fit for your organization? Ultimately, you need a team on your side that will stand with you through these changes and provide the tools you need…

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Managing Small Group Business Leads Has Never Been Easier!

Anna Ransom

Leads! Leads! Leads! How can you effectively manage all the leads you’re receiving? Consider the foundation of your business challenge. Being able to connect to multiple channels is ideal for helping drive more leads to your property; routing these leads through a central location will allow you to track all of the potential new business.…

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