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Service Optimization

Video HotSOS Housekeeping at Starwood

Eric Oppegaard

Recorded at the Amadeus Hospitality Customer Conference, Stefan Loch, Director of Rooms & Sustainability North America from Starwood Hotels & Resorts discusses HotSOS Housekeeping at Starwood.  

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Video – HotSOS Mild Deployment at Interstate

Eric Oppegaard

Ed Burke, Vice President Rooms and Engineering Interstate Hotels and Resorts speaks about deploying HotSOS Mild at over 300 properties.  This video was recorded at the Amadeus Hospitality Customer Conference.

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The W Fort Lauderdale is turning heads in productivity & savings with Style!

David Dajani

  The W Fort Lauderdale Hotel and Residences is a stylish luxury property spanning the Fort Lauderdale Atlantic shoreline. The 23-story hotel opened in 2009 and includes two towers with 346 guestrooms and 171 condo-hotel units. At its opening, Fort Lauderdale’s hotel occupancy was performing at its worst levels, with the highest quarter achieving only…

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Just when you thought guest texting is impersonal…

David Dajani

Think again! A recent study by Gallup shows that only 22% of hotel guests were engaged in their last trip to a hotel. This study also showed that an engaged guest spends on average $185 more than a disengaged guest, per stay, at their most visited hotel over the course of 12 months. In 2016,…

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Transfer of Distribution Demonstrates McLaren Technologies Focus on Core Cloud Capabilities

Eric Oppegaard

Originally shared by McLaren technologies McLaren Technologies, Asia Pacific’s leading provider of cloud-based technology solutions for the hospitality industry, today announced that it has successfully entered into a definitive agreement to transfer responsibility for all products previously represented in the Asia-Pacific Region under the MTech division of Newmarket International and now under Amadeus. Terms of…

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Amadeus unveils their first internship program at FIU!

Eric Oppegaard

  Just in time for the summer, the Amadeus Service Optimization development team unveiled its first internship program at Florida International University’s School of Computing & Information Science.  This program allows students a hands on exposure to gain an experience in the hospitality technology industry.

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