For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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Sales & Catering

Top 5 Tips on Creating Responses to an RFP

Eric Oppegaard

Originally published by our partners at CENDYN eProposal, packs a powerful punch, empowering you to respond to RFPs with personalized, on-brand and media-rich proposals in seconds. Its comprehensive dashboard means editing content, managing and tracking your proposal’s lifecycle has never been easier. Today we’ll share 5 awesome things about eProposal that will help you stand out…

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How to meet today’s hotel guest expectations

Anna Ransom

Originally shared at: http://www.amadeus.com/blog/13/12/meet-todays-hotel-guest-expectations/ Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalized, immersive experiences. They want to be captivated from their first thought of travel to their return home with memories that will last a lifetime. What should…

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Why Delivering On Your Brand Promise Matters

Anna Ransom

Cooler weather and measurable snowfall have arrived near the Amadeus Hospitality Business Unit headquarters.  It’s the season when many instinctively turn to their favorite warm beverage. Imagine this: You visit your favorite establishment and order a hot chocolate through the drive-thru.  You place your drink in your cupholder and drive away.  After a few miles…

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Hospitality Diagramming Integrated with Delphi.fdc

Jay Lau

To improve staff productivity and event execution, Amadeus Hospitality Diagramming (formerly known as iPlan) has been deeply integrated into the Amadeus Advanced Sales & Event Management module – Delphi.fdc. This new integration eliminates the need for staff members to enter booking data into two systems. With just a single click of a button, booking data…

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What tools are in your toolbox?

Anna Ransom

 “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.”  – Abraham Maslow It’s likely that at some point when facing challenges in your business you’ve heard this quote or other analogies such as having a “toolbox” of resources available to you. Whichever your…

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Managing Small Group Business Leads Has Never Been Easier!

Anna Ransom

Leads! Leads! Leads! How can you effectively manage all the leads you’re receiving? Consider the foundation of your business challenge. Being able to connect to multiple channels is ideal for helping drive more leads to your property; routing these leads through a central location will allow you to track all of the potential new business.…

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With over $380B in RFPs processed, innovation is critical for success

Anna Ransom

This summer I attended a conference  where one of the keynote speakers talked about changes in how people interact with the world around them. When asked, the vast majority of the 15,000 person audience admitted that they use their phones for many diverse functions, but least of all for actually talking. When considering my own…

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The Power of a Technology Driven Service Culture

Anna Ransom

hos·pi·tal·i·ty: the friendly and generous reception and entertainment of guests, visitors, or strangers. Jack Roddy, Director of Sales at The Desmond Hotel & Conference Center, states that a service culture is what truly sets a property apart within the industry – focusing on taking care of people and their needs. When you combine this powerful…

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The Future Has Arrived… And Greater Things are on the Horizon

Anna Ransom

I was recently joking with a friend about the fact that their cell phone was so old. In just a few weeks it will be four generations old – GASP! How can they even function on such a dated device?? It can’t possibly do any of the things that my current device does! They have…

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Ready to run a business marathon?

Anna Ransom

Have you ever considered running a race? Perhaps you have completed a few 5k races and wanted to participate in a marathon.  Would you step out your door one day and just run the full 26.2 mile distance? Perhaps, but if you did, you’d likely encounter some significant challenges along the way. Without a proper…

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